FAQs

What is ZYL Medical?

ZYL Medical is a leading innovator in medical technology, specializing in the development of advanced medical devices that enhance patient care. Our flagship product, PlasmaHeal X4, integrates multiple plasma technologies to offer comprehensive solutions across various medical fields

Our headquarters is located at Unit V, Floor 3, Building 3, QuanZhi Innovation Park, Maozhou Shanindustrial Park, HouTing Community, ShaJing Street, Bao’an District, Shenzhen City. We also have a new office in Huizhou featuring a Medical Beauty Experience Hall for customer visits and demonstrations

PlasmaHeal X4 is a state-of-the-art medical device that incorporates spark plasma, helium cold plasma, DBD plasma, and air plasma technologies. It is designed to provide versatile solutions for a wide range of medical applications, including gynecology, dentistry, dermatology, orthopedics, physiotherapy, and wound healing.

PlasmaHeal X4 features advanced plasma technologies that deliver rapid therapeutic effects, precise treatments, and powerful antibacterial properties. It is designed for versatility, efficiency, and innovation, making it a valuable tool in various medical fields.

Spark plasma delivers rapid therapeutic effects with minimal discomfort. It targets specific areas with high accuracy, ensuring minimal damage to surrounding tissues. This precision is beneficial for delicate procedures in gynecology and dermatology.

Helium cold plasma operates at low temperatures, making it suitable for sensitive treatments. It has powerful antibacterial properties, promoting faster healing and reducing infection risks. It is especially effective for wound healing and dermatological treatments.

DBD plasma enhances cell activity and promotes blood flow, leading to improved skin texture, reduced inflammation, and accelerated healing. It generates ozone deep within the skin, providing powerful sterilization benefits, making it ideal for treating active acne and promoting overall skin health.

Air plasma is versatile and cost-effective, suitable for a variety of medical applications such as sterilization, tissue ablation, and wound healing. It complements cold plasma in treating diabetic wounds and bed sores and provides safe disinfection and antibacterial treatment for dental procedures.

Yes, PlasmaHeal X4 is highly effective for wound healing, particularly for diabetic wounds. Cold plasma technology is revolutionary in promoting faster healing without the need for medicine, while air plasma complements the healing process with powerful antibacterial properties.

PlasmaHeal X4 features an intuitive user interface with easy-to-use controls. Comprehensive training programs are available to ensure you and your team are proficient in using the device. For detailed instructions, refer to the user manual provided with the device.

PlasmaHeal X4 requires regular cleaning and inspection to ensure optimal performance. Detailed maintenance guidelines can be found in the user manual. Our technical support team is also available to assist with any maintenance queries.

Yes, PlasmaHeal X4 is designed with advanced safety features to protect both patients and practitioners during procedures. The device undergoes rigorous testing and quality control to meet the highest safety standards.

Our dedicated customer support team is available to assist you with any questions or concerns. You can reach us via email at [email protected], WeChat at 0086-13570847083, or WhatsApp at 0086-18169955250.

For technical support, you can contact our support team via email, WeChat, or WhatsApp. We also offer comprehensive training programs and troubleshooting assistance to ensure optimal device performance.

You can purchase PlasmaHeal X4 and Aurorae from our sales representatives around the world and also you can contact us directly for more sales information and policies.